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Fast & Reliable Delivery

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  • +92 42 3594 7203–5
  • +92 309 6664150
  • +92 42 3594 7206
  • [email protected]
  • 66/III, D Block Model Town Lahore

About Fast & Reliable Delivery

When deadlines are tight and consistency matters, Map Supply Chain Solutions delivers with time‑definite SLAs, proactive updates, and a single point of contact 24/7. Our “Fast & Reliable” program overlays every mode—air, ocean, and road—to give you committed delivery windows, live ETAs, and rapid exception recovery. From pickup scheduling and export formalities to final mile with POD, we plan the route, monitor every milestone, and communicate before you need to ask. The result: fewer surprises, on‑time handovers, and total visibility.

What’s included

  • Time‑definite SLAs
  • Proactive updates
  • Single POC 24/7
  • Appointment delivery
  • Compliance overlay
  • Documentation
  • Cost control
  • Priority:
  • Standard
  • Economy
  • Add‑ons

Time‑definite SLAs: committed delivery windows with agreed tolerances by lane/mode
Proactive updates: milestone alerts at pickup, departure, transshipment/border, arrival, out‑for‑delivery, and POD
Live ETAs: GPS on road legs, airline/ocean EDI feeds, and dynamic re‑forecasting
Single POC 24/7: one owner for scheduling, changes, and escalations
Appointment delivery: time slots, site access compliance, tail‑lift/inside delivery options
Compliance overlay: customs coordination (DAP/DDP), permits/licenses where required
Exception management: rescue‑truck, re‑booking, alternate routing, and priority handling
Documentation: eDocs pack (invoice/PL/entries/BL‑AWB/POD), audit‑ready and searchable
Cost control: demurrage/detention strategy, free‑time optimization, and landed‑cost view (DDP)
Service tiers

Priority: fastest feasible routing (air express/direct road), time‑definite delivery, highest monitoring
Standard: balanced speed and cost with firm delivery window and proactive alerts
Economy: cost‑optimized with reliable estimates and milestone visibility
Add‑ons: Same‑day/Next‑day domestic (where available), Next‑Flight‑Out (air), dedicated direct‑truck (road)

How It Works

Define the ask: pickup/delivery addresses, ready date/time, delivery window, commodity + HS code, dims/weight, Incoterm (DAP/DDP), special handling.
Plan & commit: we propose routing, ETDs/ETAs, cut‑offs, and an SLA with tolerances; you receive a named POC and escalation matrix.
Execute & monitor: pickup to final mile with live milestones (GPS/EDI), proactive comms on a pre‑set cadence.
Manage exceptions fast: re‑route, expedite, or swap equipment; communicate impact and revised ETA immediately.
Close‑out: POD (e‑sign/photo/stamp), variance report vs SLA, and a complete audit pack.

Coverage & indicative SLAs

Pakistan ↔ GCC door‑to‑door
Air Priority: 2–4 days | Air Standard: 3–6 days
Road (TIR/transit): 3–9 days by corridor
Ocean (FCL/LCL): 12–25 days port‑to‑door, schedule‑reliability focus
Global door‑to‑door
Air: 3–7 days typical | Ocean: 20–45 days typical by lane
Domestic (where available)
Major metros: same‑day/next‑day | Secondary cities: 2–4 days
Final SLAs are confirmed at booking (subject to capacity, weather, port/border conditions, and customs).

Data we need to guarantee SLAs

Full addresses with contact names/numbers and site constraints (dock hours, liftgate, access/permits)
Ready time, latest acceptable delivery time, and shipment dims/weight (CBM/KG)
Commodity + HS code, Incoterm (DAP/DDP), permits/licenses if applicable
Preferred communication channel (email/WhatsApp/portal) and escalation contacts
Visibility & comms cadence (typical)

Booking confirmed → Pickup confirmed → Picked up → Departed origin → In‑transit checkpoints → Arrived hub/border → Released → Out for delivery → Delivered (POD)
Exceptions: immediate alert with root cause, action, and new ETA; escalation if variance > agreed threshold

KPIs & reporting

OTD/OTIF performance, average and P90 lead time, variance vs SLA
Milestone compliance, exceptions by cause, dwell time at ports/borders
Monthly scorecards; real‑time dashboard access and EDI/API feeds

Risk & quality

Route risk checks, secure parking/geo‑fencing on road, screened carriers/partners
Packaging review and handling SOPs to reduce damage; claims assistance and prevention reports
Sanctions/restricted‑party screening and export‑control checks where required

Add‑ons

White‑glove delivery (unpack/placement/debris removal), after‑hours/weekend deliveries
Dedicated vehicles, hand‑carry/OBC, temperature‑controlled and DG handling
COD collection for B2C/B2B where supported; returns and exchange workflows
Service credits/penalties per bespoke SLA (optional, subject to contract)
KPI dashboards, EDI/API integrations, automated ETA notifications

Get a fast quote

Share: Pickup/delivery addresses, ready time, required delivery window, dims/weight, commodity + HS code, Incoterm (DAP/DDP), and any site/access constraints.
We’ll revert within 2 business hours with routing, a committed SLA, and live‑tracking setup.
within 2 business hours.